The Citizens Bank is excited to announce a new video teller service for drive thru ATM customers using high-definition video chat technology to connect with full service tellers.You will see and talk to a teller, but the teller is based in our ITM Call Center in Philadelphia, Mississippi.While coins can be dispensed to the customer, they cannot be deposited into the machine.The limit for deposits is 40 items at a time (bills or checks).Additionally, the ITMs let us assist more customers during busy times, thereby reducing wait times and your time in line inside the bank. Because the remote teller doesn’t have to count cash or physically enter the amount of each check – the machine does it – transactions can be conducted more quickly than they would be inside the branch. ITM is the short name for Interactive Teller Machine, which is a video-based interactive technology that allows customers to conduct transactions and banking services driven by a centrally based teller, in a highly engaging real time video/audio interaction. The new ITM machines will replace our current ATM machines.They will be multifunctional offering video banking 7 am to pm and traditional ATM services any time of the day or night. It has always been our goal to be as connected with our customers as we can and to offer them the latest in banking technology.We can handle a deposit that will have more than 40 items, but we have to accept the first 40 items and then you insert the next set.The same applies if we cash a check and need to dispense more than 40 bills.
Readymade solutions are, by far, the best medium to build a Let Go Clone app.The technology is ideal for consumer transactions, but complex business transactions or those with many items are not recommended.Checks can be cashed even to the penny and coins can be dispensed to the customer, but not deposited into the machine.For example, if you want 0 in ones you will receive two sets of 40 and one set of 20. While you can’t open or close an account through an ITM, you can change an address connected to your account, set an appointment, or ask basic account questions. One of the greatest benefits of the new ITM | ATM machines are the longer hours that allow you to speak directly to a live Citizens bank representative.While our current branch and drive thru hours vary by branch, the new ITM machines give you greater accessibility to a live teller beginning at am each morning of the week until pm. The TCB Live Tellers are local out of Philadelphia, Mississippi where the ITM Call Center will be located.We are launching the new ITMs in Philadelphia and will operate them there for a few weeks before rolling them out to additional branches in our footprint. will be required to verify your identity, giving you greater security. You can continue to use the new ITM | ATM machine as an ATM.