Four days later the site mysteriously started working. I really don't like the fact that after that much money, they still hook you with a required data base subscription at .00 or better?Why can't they have at least a community update program for free?This is an exceptional solution for the driver that needs radar detection and GPS. I recently purchased the Escort Passport IQ...overall I am very happy.First my warning to others - In the Amazon passport iq page you'll see it advertised in the normal fashion with the optional power cord and the supercup windshield mount. Guess what - The superclip does not fit the Passport IQ.I have now bought my third Passport IQ unit for our third family car.In one of the vhicles I drive thousands of miles monthly around the Pacific Northwest. The radar sensitivity is as good as my Escort top of the line Redline unit, outstanding.This ascertains that the tire size is the right one for the odometer readout; or, in the case of new over- or under-sized tires, that the car's computer has been reset for the new tire size.The only negative is that the unit is a little clunky and clumsy to afix to a dash or window mount.
This is an exceptional solution for the driver that needs radar detection and GPS. I paid close to 0.00 for this product on a Thursday and could not get help or update the software on their website, said that software & updates were not available.
The rep I spoke to after 4 days seem uninterested in my concerns and spoke down to me.
I hate people like that, they represent the entire company. If they don't like their job, they should not have it!
Please be aware that the Passport i Q learns and stores common radar false alerts then ignores them so it is normal for the Passport i Q's radar detector to be more quiet the more you drive with it.
We apologize for the poor experience you had with our customer service department. Offering excellent customer service is important to us. I have now bought my third Passport IQ unit for our third family car.